If you have question for us, here you can find answers to the most commonly asked questions. If this is not helpful, just send us an email at firstname.lastname@example.org.
- How do I get in touch with Grit Republic?
Where is your product made?
We are making a separate page for explaining everything about product traceability.
I didn't receive a confirmation email. How can I still get one?
It can take some time before you receive your purchase confirmation. In the meantime you can check your spambox. If you still didn’t receive an email two hours after your purchase, please send an email to email@example.com.
What happens when an item is sold out?
We work with permanent collections. If an item is sold out, it will be restocked again. If an item is not available (in the right size) you can opt to pre order or be notified once the product is available again.
What items are returnable?
We can only accept items that are unworn, unwashed, and in undamaged condition.
How do I return a product?
The item can be send back to the address below. You can use the original packaging. If you choose to send it in a different way, make sure the item can’t be damaged. The returned item must always be accompanied by a printed order form in order to be able to reimburse you.
I am not sure which size to order?
We made a separate page with instructions and information on how to choose the right size for you. Check the Find your size page.
I ordered the wrong item. Can I undo this?
We can’t guarantee the order can be undone. We process an order as soon as possible and once it’s ready for shipment, the order can no longer be undone. When you’ve noticed you ordered the wrong item, please get in touch with us as soon as possible (firstname.lastname@example.org) and we will check if the order can be cancelled.
Where do you ship?
We ship to almost any country in the world. If you don’t see your country listed at checkout, send us a message at email@example.com.
How much does shipping cost?
The cost of shipping depends on the country where you order from. An exact quote is given at checkout before the final order.
Do your prices include tax?
Yes, our prices include tax.